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How to Schedule a Tour and Prepare for Your Visit Requests for school tours or visits must be submitted using our online web form at least four weeks in advance for any of SAM’s three locations: SAM Downtown, the Seattle Asian Art Museum and the Olympic Sculpture Park. Print this page for quick reference. Step 1: Fill Out an Online Request FormThis form provides us with the necessary information to begin processing your request. It does not constitute a confirmed tour booking. Tours and visits must be scheduled at least four weeks in advance of your visit. Email, fax or phone requests are not accepted. The museum cannot accommodate unscheduled groups. If you would like your group to stay in the museum after a guided program and continue viewing exhibits, please be sure to request a self-guided visit on your request form. There is no additional fee for a self-guided visit on the same day as a guided program, and there is no time limit for self-guided visits. Step 2: ConfirmationYour confirmation letter (which is also an invoice), chaperone information, visit guidelines and any pre-visit materials will be emailed or mailed to you after your tour has been booked. Your booking is not final until you receive this confirmation letter/invoice. If we are unable to accommodate your group, you will be notified via phone or email. If you need to communicate with the museum, please contact the Tour Coordinator at 206.654.3123 or tours@seattleartmuseum.org. Step 3: PaymentPlease do not send payment with your initial online request. The confirmation letter that you receive once your visit is booked doubles as an invoice and contains payment instructions. Payment prior to your tour date is preferred but not required. Please do not bring your payment with you on the date of the tour. Please pay before or after your visit by check or credit card according to the instructions on your confirmation letter/invoice. The fee for guided and self-guided programs is a flat rate per group (1–35 students) that includes museum admission for students, teachers and chaperones. The fee for ARTreach workshops is a flat rate per class (1–35 students). Fees are indicated on the online request forms. Schools with 40% or more of their students on a subsidized lunch program may apply for a 50% fee reduction for guided and self-guided visits to one of SAM’s three locations; they may also apply for a free ARTreach workshop. Partial bus reimbursement is also available. Cancellation and Refund PolicyCancellation requests must be made in writing no fewer than two weeks or ten working days in advance of your visit. Please email your request to tours@seattleartmuseum.org. If a cancellation is made at least two weeks or ten working days before a tour date, a full refund will be granted or payment may be re-applied to any rescheduled tour. Payments made with credit card will be refunded directly to the same card. Refunds of checks or cash payments will be made by check from SAM to the party designated by the school. No refunds will be given if cancellation is made within two weeks or ten business days of the tour date. Step 4: Plan Your VisitIf you book a guided tour, a museum or park guide (docent) will contact you approximately one week before your tour to confirm your reservation and answer any questions you may have. Please avoid giving students assignments to complete during guided programs. These experiences are interactive and require dialogue between guides (docents) and students. For resources to enhance your class's trip to the museum, visit the Wyckoff Teacher Resource Center or explore SAM’s online collection, where you can find out what objects are on view and listen to audio guides for SAM’s collections and special exhibitions directly from SAM’s website. Group Size and ChaperonesA single group can range from 1 to 35 students. At least one chaperone is required for every six students in grades K–2 and one chaperone for every ten students in grades 3–12. Additional chaperones are welcome and will not be charged additional admission beyond the flat fee for the class. However, all chaperones are expected to facilitate students’ engagement in the educational experience as well as manage student discipline for the duration of the class visit to the museum or park. Students must remain with chaperones at all times. Checking InSAM DowntownMuseum guides (docents) will meet groups with guided tours at their scheduled tour time at the First Avenue and University Street entrance by the Hammering Man. Groups arriving before the museum opens should wait outside. Docents will direct students to place all backpacks, lunches and coats in the school bins provided. Teachers and chaperones may check coats and bags larger than 11 x 15 inches into Coat Check. School groups visiting the museum on their own (self-guided groups) should enter SAM Downtown at the First Avenue and Union Street entrance. Place all student backpacks, lunches and coats in the school bins provided on either side of the entrance. Send one adult to check in at the Ticketing Desk while the group waits by the school bins. Teachers and chaperones may check coats and bags larger than 11 x 15 inches into Coat Check behind the Information Desk. After check-in, groups may proceed directly up the escalators to the galleries. View maps of SAM Downtown. Seattle Asian Art MuseumMuseum guides (docents) will meet groups with guided tours at their scheduled tour time at the museum entrance. Groups arriving before the museum opens should wait outside. School groups visiting the museum on their own (self-guided groups) should check in at the Ticketing Desk. View maps of the Seattle Asian Art Museum. Olympic Sculpture ParkMuseum guides (docents) will meet groups with guided tours at their scheduled tour time at the entrance to the PACCAR Pavilion. Groups arriving before the PACCAR Pavilion opens should wait outside. School groups visiting the park on their own (self-guided groups) should check in at the Information Desk. View maps of the Olympic Sculpture Park. School Bus and Car TransportationSAM DowntownStudents should be dropped off and picked up at the bus loading zone on southbound Second Avenue at University Street. Bus parking is not available at SAM Downtown; however, limited bus parking is available at the following locations:
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